A project manager I know can’t take a real vacation. Every time he tries, his phone buzzes with questions from the field - most of which he’s answered before, on other projects, for other teams. His expertise is the reason the jobs run smoothly. It’s also the reason he can’t step away.
This is the problem no one talks about in construction. Not the lack of tools - there are plenty of tools. The problem is that the hard-won knowledge inside an organization has no structure. It lives in people. When they’re unavailable, it’s unavailable. When they leave, it’s gone.
RFIs are the clearest expression of this. Every clarification request represents something the documents didn’t communicate - and every response represents understanding that was earned at real cost in time and coordination. But the way the industry handles RFIs today, that understanding is single-use. Filed, closed, forgotten. The same question gets asked again on the next project. The same mistake gets made by a different team.
Underframe is built to change that. We structure RFI data so it compounds - surfacing related issues, catching duplicates, making historical resolutions searchable across your entire organization. Not a walled garden that locks your information inside. An open system that makes every tool in your stack smarter by giving them access to what your team actually knows.
Construction organizations are worth more than their backlog. They’re worth the intelligence they’ve accumulated. We’re building the system that keeps it.